By visiting https://www.kuldew.com/ or downloading the KulDew partner app, sign in the account and fill all the details.
Step 1: Enter Trip itinerary, select car type and click Submit.
Step 2: System will automatically show Market rate acceptable by Car owners.
Step 3: You can enter customer rate as agreed and Vendor price to offer.
Step 4: After entering customer rate click on “Get price”. System will generate total billing price.
Step 5: Difference between Customer price and Vendor price is your commission. Enter customer Name and mobile number.
Step 6: You can enter Trip Itinerary, Select Generate Duty slip option if you want to generate Duty slip.Driver app will ask for customer signature on trip end.
|Share Quotation||Pay by Me|
|Click on Share Quotation, System will send Quotation link by SMS on customer’s number.||Select this option if you don’t want guest to pay any amount to driver. Entire amount will be bill to you.|
|Customer can open to view booking details and confirm booking by OTP or by making advance payment if any.||Customer will not receive invoice.|
|Driver will only ask for Toll and Permit charges from customer.|
|You can contact driver and pay him those charges if you don’t want customer to pay.|
Quotation tab is tab where you will see all quotations shared by you.
This tab is the one where you will see your upcoming trips.
The live tab is where you can see all your live trips.
In this tab, you will get to know about the trips, which have been completed.
The failed tab is one where you will see your failed trips due to any unfortunate events.
Minimum daily Km is predefined at 250/300km depending on type of car and city. System will show you the details while creating new booking. These are minimum billed Kms. For Example : Customer hires car for one day outstation which has minimum km billed as 250 per day. But customer completes the trip in 200 Km. In this case billing will be generated for 250kms.
You decide the rate of customer and offer rate to vendor (Service provider) while creating new booking. Indicative market acceptable price will be shown by the system.
OTP will be shared through SMS to the Travellers mobile number.
In case of such unfortunate events, we shall try our best to provide you with the nearest vendor to the best of our effort.
For Outstation trips, it is per km charges + driver allowance + GST (Extra charges :tolls and permits).
For Local and Oneway trips, it is package price + GST (Extra charges: tolls and permits. Extra hours and extra km charged as per.
The trip invoice will be shared by email and sms to you and your customer, but if you select ‘Pay by me’ option then the invoice will only be shared with you.
No cancellation charged shall be levied in the event of cancellation if the cancellation is done before 6 hours from the journey start time, else 20% cancellation charges will be applicable.
Offers are generally periodic in nature and will be communicated to you by email.
You can share your feedbacks and suggestions via email support@KulDew.com
Any legitimate business in travel domain can register as travel agent and anyone owning the t permit Cars can register as car owner.
Bookings can be done 90 days in advance.
KulDew cloud provides access to all the car type including Hatchback, Sedan, SUV, Mini bus, Bus registered by car owners across India.
KulDew Cloud is an exclusively B2B platform and hence customer does not have direct access to make his/her own bookings. However, they can visit your website and do the bookings.
All the cars registered on KulDew cloud provides A/C service only.
Charges of toll and permit can be paid either by traveller or travel agent himself. It has to be paid directly to the driver.
We have various options available for online payment including net banking, wallets, credit card, debit card & UPI
Commission will be settled in your KulDew wallet within 24-48 hours of trip completion.
Yes, you can add multiple cities while creating booking.
Driver information shall be shared 2 hours before the journey start time.
All the features of respective car will be shown for you to select the car with desired features.
Yes, however If the car is used more than defined number of days then the billing will be adjusted accordingly. You also need to inform driver before extending the trip to ensure his car doesn’t have any booking overlaps.
Driver’s food and stay will be managed by driver and the car owner.
Only T permit cars gets registered on KulDew cloud.
You can float booking anytime once your customer confirm the booking. We advise you to float booking well in advance to ensure car availability.
We have cars registered from more than 135 cities in India.
Your website will be created within 15 days from the date of activation of your account. However you need to configure it as per your routes and destinations.
Yes, in order to avail the training support call 02248966633 or write us on support@KulDew.com
If “Pay by Me” option is selected then the entire amount is to be paid by you while confirming the car or 12 hours before journey starts.
5% GST is charged on every trip.
Pick up from multiple location is allowed only in case of Local and Outstation trip. Please make sure you inform driver before trip starts.
Multiple dropping is available only in Local and Outstations trips.
Yes if your trip end post-midnight 12 am, you have to pay charges for the next day as well.
Yes, documents of all the cars registered on KulDew cloud are verified and upon expiry of any document car will be automatically moved out of system.
In case of local trips Km reading starts from garage and in outstation (round trip) it starts from pick up point.
All the respective features of car will be shown on the site for you to select the car with desired features.
Car age will be shown before confirming the car.
Once the booking is confirmed itinerary cannot be changed.
No customer does not have authority or access to change the itinerary.
No, it is not allowed.
Yes, driver may ask for travellers id proof, so we recommend to carry valid id proof.
Refunds will be processed by payment gateway automatically in case of payment failure.
Yes, it can be paid online, just the traveller have to ask the driver for the payment link post the trip in order to process the payment.
The billing will be done as the booking information shared before the commencement of journey.
Wallet cash balance can be claimed to your bank account at any time. Upon receipt of claim request payment shall be processed in 24-48 hours.
Yes, travel agent can choose not to share billing information with their customers by selecting “Pay by Me” option at the time of booking.
It is a promotional balance offered by company which can be used only against booking as per terms and conditions.
Promo balance can be redeemed against booking(s) as per terms and conditions.